Frequently Asked Questions
How long does it take for me to receive my order ?
- All orders will be shipped in 24 hours(Monday-Friday) as soon as your payment clears. We use United States Postal Service (USPS) for small packages and Fedex Ground for large packages. Average USPS delivery time is 2-4 business days, and 3-5 business days for ground service.
Will I receive an order confirmation?
- Yes, once your order is placed and confirmed we will email you an order confirmation. Please read and review the order confirmation carefully, and let us know if you need any changes to the order, or if anything is in error.
Can I Cancel My Order?
- Only orders not yet processed for shipment may be cancelled.
Will I need to iron these tablecloths?
- Our tablecloth fabric is wrinkle resistant. When washed properly you should not need to iron them. WASH in COLD or WARM WATER and DRY ON WARM HEAT. Also, do not crowd the tablecloths in washer and dryer.
My table is 70" round. Will a 70" round tablecloth fit my table?
- No. The tablecloth measures 70" across so you will need a larger size. A 90" tablecloth will give you a 10" drop, an 108" tablecloth will give you a 19" drop. We suggest a 108" tablecloth that will give you a 19" drop and can be used for formal or informal events.
What if I received the wrong or damaged items?
- Email us immediately at sales@gwhome.com. Include your order number and write a brief explanation.
Where should I send items I am returning or exchanging?
- Your package should be addressed to: Returns Department, 2068 Walsh Ave Suite A, Santa Clare, CA 95050.